Customer Portal

Customer-facing update workflows with traceability boundaries and future approval gates.

What it does

Plans customer status updates and evidence-reference sharing. Controlled customer communication requires future auth, approval, and audit-event gates.

Reference scopes

AS9100-style and ISO 9001-style customer-communication and traceability context.

Integrations

Customer Complaints, NCR/CAPA, Reporting.

Authority boundaries

Production outbound updates are not enabled. Internal approval enforcement is a future production requirement.